Are employers snooping on you? Here is the worst aspect of surveillance software:

Photo by kyle smith on Unsplash

With the rise of remote and hybrid work, many businesses have turned to rapid and continual employee monitoring. But does it work?

Does it truly function? In addition, there is espionage.

When the epidemic struck, businesses were concerned that they could no longer supervise their employees as they had in the past. They were unable to observe how long it took for lunch or restroom breaks.

It is frustrating to be a manager without complete authority. You should have it, right? You are in charge.

The thing that these managers really needed was surveillance software that would let them watch their employees’ every move and keystroke from a remote location.

Why, one technology vendor asserted, couldn’t it provide managers with a staff productivity figure?

Now that many employees are (reluctantly) going back to work, their bosses are often adding more monitoring software to the office.

Because it makes managers feel warm and fuzzy inside, and of course, because it is a great way to get people to keep making more and more without spending a lot of money.

Or is it?

When I read an article in the Wall Street Journal about spying software, I was stunned to the point where I couldn’t move.

It described the various levels of privacy provided by various software kinds. It was revealed that Microsoft is one of the firms that does not think that simple activity equals tangible production.

The article then gave the thoughts of two professors: Valerio De Stefano of York University in Canada and Antonio Aloisi of IE University in Madrid.

The title of their book is “Your Boss Is an Algorithm.” Consequently, many individuals must now believe this to be real.

The worst thing they found about monitoring software, though, is that people who have to use it every day find it the most painful to use.

Aloisi told the WSJ that “there is no study that shows that this increases productivity in a significant way.”

I already hear you muttering that science, like the law, always lags behind the rapid advancements of technology. Wouldn’t it be good if there were objective, peer-reviewed evidence that monitoring technology increases human productivity?

Some scientific data suggests that the opposite may be true.

However, consider fundamental human psychology. Are you ever at your best when you’re aware that you’re being watched? Do you present the best version of yourself when you are aware that your every action is being recorded? It is difficult to dance as though nobody is watching.

Perhaps you are most productive when you work for people who have faith in your abilities and judgment.

There is also another side. What does it say about a manager’s management skills if they must continually monitor those they manage? Could this indicate a lack of faith in their managerial abilities? Or maybe a basic absence of managerial abilities?

I wonder who will design monitoring software that only operates for a certain period before declaring, “Surveillance has ended.” “Yes, this individual can be relied upon to do the task independently. Now turn off the surveillance equipment. “

Wouldn’t that at least have the potential to be fruitful?



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